Explore PlayOJO’s ownership, licensing, payments, withdrawal terms and games, with details by market.
What’s covered in this brandsheet?
This brandsheet covers PlayOJO’s ownership and licensing, accepted countries, payment methods, withdrawal times and limits, games and providers, mobile access, loyalty programmes and offers, customer support and safer gambling tools. Market-varying facts are organised by country to show the terms, services and options recorded in each market.
Operator-confirmed information
- Confirmed
- Last updated
Updated after confirmationChanges since 14 Sep 2026 await operator confirmation.
Trust & safety
10 checks · 3 meet criteria, 7 not confirmed
Assessment results are separate from operator-confirmed information about PlayOJO.
1Licence and market coverage
Meets criteria
Test
Evidence
2Operator transparency
Meets criteria
Test
Evidence
3Regulatory track record
Meets criteria
Test
Evidence
4Game fairness
Not confirmed
BrandBing has not published an assessment of this criterion for all markets.
Evidence
5Withdrawal practices
Not confirmed
BrandBing has not published an assessment of this criterion for all markets.
Evidence
6Protection of player funds
Not confirmed
BrandBing has not published an assessment of this criterion for all markets.
Evidence
7Account security and privacy
Not confirmed
BrandBing has not published an assessment of this criterion for all markets.
Evidence
8Age and identity checks
Not confirmed
BrandBing has not published an assessment of this criterion for all markets.
Evidence
9Safer gambling protections
Not confirmed
BrandBing has not published an assessment of this criterion for all markets.
Evidence
10Fair terms and complaints
Not confirmed
BrandBing has not published an assessment of this criterion for all markets.
Evidence
- Meets criteria
- Partially meets
- Concern identified
- Not confirmed
- Not applicable
Choose a market to see its recorded details. Where market-specific information is missing, brand-level information is labelled separately.
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PlayOJO at a glance
No active welcome offer
None is recorded as active. Loyalty and cashback are in the record.
Minimum withdrawal differs by market
Choose a market to see its own figure; the withdrawals table compares them.
Minimum withdrawal £10
From this market’s own record.
Minimum withdrawal CAD 20
From this market’s own record.
Minimum withdrawal not recorded
The record holds no figure for this market.
Withdrawal times differ by market
Choose a market to see its own figure; the withdrawals table compares them.
Withdrawals: 24-48 hours
Advertised by the casino; not a guaranteed arrival time. From this market’s own record.
Withdrawals: 24-72 hours
Advertised by the casino; not a guaranteed arrival time. From this market’s own record.
Withdrawal time not confirmed
No timing for this market yet. Brand-level reference: Instant - 24 hours (e-wallets/Apple Pay), up to 3 days (Visa/Mastercard/bank transfer).
Games across 6 categories
Slots, table games, live casino and bingo from 20 providers including NetEnt, Play'n GO, Pragmatic Play.
PlayOJO welcome offers
Explore offers by country.
All markets 5 markets
No active welcome offer is recorded for the United Kingdom.
No active welcome offer is recorded for Ireland.
No active welcome offer is recorded for Canada.
No active welcome offer is recorded for New Zealand.
No active welcome offer is recorded for South Africa.
No active welcome offer is recorded for PlayOJO.
The record
Explore PlayOJO’s ownership, licensing, payments, games and player controls. Missing details are marked ‘Not recorded’.
PlayOJO ownership and licensing
Section summary
PlayOJO launched in 2017 and is owned or operated by Skill On Net Limited. Its licences include a UK Gambling Commission licence for the United Kingdom and a Malta Gaming Authority licence.
PlayOJO's licence for the United Kingdom is from the UK Gambling Commission, alongside its Malta Gaming Authority licence. The current status of the UK Gambling Commission licence has not been confirmed. The brand launched in 2017 and is owned or operated by Skill On Net Limited.
PlayOJO's Malta Gaming Authority licence does not state which markets it covers, and no licence specific to Ireland has been confirmed. The brand launched in 2017 and is owned or operated by Skill On Net Limited.
PlayOJO's Malta Gaming Authority licence does not state which markets it covers, and no licence specific to Canada has been confirmed. The brand launched in 2017 and is owned or operated by Skill On Net Limited.
PlayOJO's Malta Gaming Authority licence does not state which markets it covers, and no licence specific to New Zealand has been confirmed. The brand launched in 2017 and is owned or operated by Skill On Net Limited.
PlayOJO's Malta Gaming Authority licence does not state which markets it covers, and no licence specific to South Africa has been confirmed. The brand launched in 2017 and is owned or operated by Skill On Net Limited.
PlayOJO countries and account currencies
Section summary
PlayOJO accepts players from the United Kingdom, Ireland, Canada, New Zealand and South Africa and restricts 14 countries, including Australia and Hungary. Account currencies include GBP and EUR in the UK and CAD and USD in Canada.
PlayOJO accepts players from the United Kingdom, with accounts available in GBP and EUR.
PlayOJO accepts players from Ireland. Account currencies for Ireland have not been confirmed.
PlayOJO accepts players from Canada, with accounts available in CAD and USD.
PlayOJO accepts players from New Zealand. Account currencies for New Zealand have not been confirmed.
PlayOJO accepts players from South Africa. Account currencies for South Africa have not been confirmed.
PlayOJO deposits and payment methods
Section summary
Deposits start at £10 in the United Kingdom and CAD 15 in Canada. Players in both markets can deposit with Visa and Mastercard, plus PayPal in the UK and Interac in Canada.
Deposits in the United Kingdom start at £10, and payment methods include Visa, Mastercard and PayPal.
Deposit options for Ireland have not been confirmed. PlayOJO generally accepts Visa, Mastercard and Skrill.
Deposits in Canada start at CAD 15, and payment methods include Visa, Mastercard and Interac.
Deposit options for New Zealand have not been confirmed. PlayOJO generally accepts Visa, Mastercard and Skrill.
Deposit options for South Africa have not been confirmed. PlayOJO generally accepts Visa, Mastercard and Skrill.
All markets 5 markets
| Payment detail | United Kingdom | Canada |
|---|---|---|
| Currencies | GBP, EUR | CAD, USD |
| Deposit methods | Visa, Mastercard, PayPal, Apple Pay, Trustly, Paysafecard | Visa, Mastercard, Interac, iDebit, InstaDebit, MuchBetter |
| Withdrawal methods | Visa, Mastercard, PayPal, Bank Transfer, Trustly | Visa, Mastercard, Interac e-Transfer, Bank Transfer |
| Min deposit | £10 | CAD 15 |
Not verified: Ireland, New Zealand, South Africa.
PlayOJO withdrawals and verification
Section summary
PlayOJO quotes withdrawal times of 24–48 hours in the United Kingdom and 24–72 hours in Canada, with minimum withdrawals of £10 and CAD 20 respectively. Identity checks apply before the first withdrawal, and quoted times do not guarantee when funds arrive.
PlayOJO quotes withdrawal times of 24–48 hours in the United Kingdom, with a £10 minimum. Quoted times do not guarantee when funds arrive.
Withdrawal times and minimums for Ireland have not been confirmed. PlayOJO generally requires identity checks before the first withdrawal.
PlayOJO quotes withdrawal times of 24–72 hours in Canada, with a CAD 20 minimum. Quoted times do not guarantee when funds arrive.
Withdrawal times and minimums for New Zealand have not been confirmed. PlayOJO generally requires identity checks before the first withdrawal.
Withdrawal times and minimums for South Africa have not been confirmed. PlayOJO generally requires identity checks before the first withdrawal.
All markets 5 markets
Withdrawal limits
Limits are printed as recorded. The cap basis and the markets and payment methods a limit covers are stated only where the record holds them.
| Withdrawal detail | United Kingdom | Canada |
|---|---|---|
| Min withdrawal | £10 | CAD 20 |
| Withdrawal time | 24 to 48 hours | 24 to 72 hours |
Not verified: Ireland, New Zealand, South Africa.
PlayOJO casino games and providers
Section summary
PlayOJO offers slots, table games, live casino and bingo, with providers including NetEnt, Play'n GO and Pragmatic Play. The catalogue includes exclusive titles and progressive jackpots, and the live casino covers blackjack, roulette and baccarat. Players can try games in demo mode.
These game counts do not agree: the slot and table-game figures together exceed the total. They are shown as recorded; check the casino’s lobby for current numbers.
Live casino
PlayOJO mobile access and account features
Section summary
PlayOJO supports mobile-browser play, with account features including favourites, game history, daily missions and slot tournaments. Native-app availability has not been confirmed.
Account features
PlayOJO loyalty, cashback and bonuses
Section summary
PlayOJO's loyalty programme offers cashback on every spin, from 0.6% to 10% depending on level. Its VIP programme includes an A-Lister tier.
PlayOJO customer support and complaints
Section summary
In the United Kingdom, players can contact support by live chat and email; in Canada, by telephone. Support is available 24/7 in both markets.
Players in the United Kingdom can contact support by live chat and email, 24/7. Telephone has not been confirmed for the UK.
Support channels for Ireland have not been confirmed. PlayOJO generally offers live chat, email and telephone support.
Players in Canada can contact support by telephone, 24/7. Live chat and email have not been confirmed for Canada.
Support channels for New Zealand have not been confirmed. PlayOJO generally offers live chat, email and telephone support.
Support channels for South Africa have not been confirmed. PlayOJO generally offers live chat, email and telephone support.
All markets 5 markets
| Support detail | United Kingdom | Canada |
|---|---|---|
| Support hours | 24/7 | 24/7 (EST timezone) |
| Phone support | Not verified | +1 343-303-5151 |
| Email support | support@playojo.com | Not verified |
| Live chat | Yes | Not verified |
Not verified: Ireland, New Zealand, South Africa.
PlayOJO safer gambling and account protection
Section summary
PlayOJO provides deposit limits, time-outs, reality checks and self-exclusion. It also carries out age checks at registration and monitors player behaviour.
Frequently asked questions about PlayOJO
Market: All markets
Where the United Kingdom’s own market record holds a value, the answers name it; other figures are brand-level and not confirmed for the United Kingdom.
Ireland has no market record yet: these answers describe PlayOJO as a whole and are not confirmed for Ireland.
Where Canada’s own market record holds a value, the answers name it; other figures are brand-level and not confirmed for Canada.
New Zealand has no market record yet: these answers describe PlayOJO as a whole and are not confirmed for New Zealand.
South Africa has no market record yet: these answers describe PlayOJO as a whole and are not confirmed for South Africa.
Is PlayOJO licensed?
Yes, PlayOJO holds a Malta Gaming Authority licence. Skill On Net Limited owns or operates PlayOJO. PlayOJO has operated since 2017.
How long do PlayOJO withdrawals take?
PlayOJO quotes a withdrawal time of 24 to 48 hours with a £10 minimum in the United Kingdom and 24 to 72 hours with a CAD 20 minimum in Canada.
What is PlayOJO's withdrawal limit?
PlayOJO caps withdrawals at £5,000 per transaction, day, and week; £10,000 per month.
Why is a PlayOJO withdrawal pending?
A first PlayOJO withdrawal waits on identity checks: ID and address verification required for first withdrawal.
Which payment methods and currencies does PlayOJO accept?
PlayOJO takes Visa and Mastercard in the United Kingdom and Canada. Deposits start at £10 in the United Kingdom and CAD 15 in Canada.
PlayOJO takes deposits but not withdrawals through Apple Pay and Paysafecard in the United Kingdom; iDebit, InstaDebit, and MuchBetter in Canada. Account currencies are GBP and EUR in the United Kingdom; CAD and USD in Canada. The table below lists each market's payment methods in full.
PlayOJO's fee policy is brand-wide: no withdrawal fees on any payment method.
What rewards does PlayOJO offer?
PlayOJO offers a loyalty programme, a VIP programme, and cashback.
Does PlayOJO run a loyalty program?
Yes, PlayOJO runs a loyalty programme: Money back on every spin, win or lose. Cashback rate ranges from 0.6% to 10% depending on OJO Level.
Does PlayOJO have a VIP program?
Yes, PlayOJO has a VIP programme: A-Lister (VIP / high-value players).
What games can you play at PlayOJO?
PlayOJO offers slots, table games, live casino, bingo, jackpots, and Slingo, with titles from studios including NetEnt, Play'n GO, and Pragmatic Play.
PlayOJO publishes return-to-player figures from 96.37% to 98.68% on selected games. Features include demo play, exclusive titles, progressive jackpots, and bonus-buy games.
Which game providers does PlayOJO use?
PlayOJO sources its games from 20 studios: NetEnt, Play'n GO, Pragmatic Play, Evolution Gaming, Yggdrasil, Red Tiger, iSoftBet, Playtech, Quickspin, Big Time Gaming, Relax Gaming, Hacksaw Gaming, Push Gaming, Nolimit City, Elk Studios, Thunderkick, Wazdan, Booming Games, BGaming, and Endorphina.
What live casino games does PlayOJO offer?
PlayOJO's live casino carries blackjack, roulette, baccarat, poker, craps, and game shows. It hosts 2 dedicated branded tables. Dealers speak English, French, Spanish, German, and Swedish.
How do I contact PlayOJO?
PlayOJO's contact channels differ in every market whose support it publishes. Hours are 24/7 in the United Kingdom and 24/7 (EST timezone) in Canada.
What languages is PlayOJO available in?
PlayOJO offers its site in English, German, French, Italian, Norwegian, and Finnish.
Where can you play at PlayOJO?
PlayOJO accepts players from the United Kingdom, Ireland, Canada, New Zealand, and South Africa, and does not accept players from 14 countries, among them Australia, Hungary, and Romania.
PlayOJO's full restricted list: Australia, Hungary, Romania, Cyprus, Italy, Israel, Türkiye, Germany, France, Mexico, Spain, Belgium, United States, and Denmark.
Can you play PlayOJO on mobile?
Yes, PlayOJO runs in a mobile browser with no download required.
What responsible gambling measures does PlayOJO offer?
PlayOJO provides deposit limits (daily/weekly/monthly), time-out, temporary suspension, self-exclusion, reality checks (every 15/30/60/90 minutes), Safe Mate tracking dashboard, self-assessment test, and marketing opt-out.
Separately from those controls, PlayOJO verifies a player's age: Age verified at registration using both automated and manual processes; additional checks where required; under-18 accounts closed immediately and transactions voided.
Affiliate information Commercial details for partners working with PlayOJO, separate from the record
Download PlayOJO data & assets
Structured data
Every public field on this record, as one file.
- Access
- No sign-in needed. API keys are requested on the documentation page.
- Scope
- Brand-level fields. Market-specific values are in the record above and in the API.
Brand assets and documents
- PlayOJO logo Download PlayOJO logo (JPG)
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About this record
Operator-confirmed, then updated
Confirmed by Sandra Roberts, Account Manager, EGO affiliates.
- Operator confirmation
- 14 Sep 2026
- Changed after confirmation
- 28 Oct 2026. These changes are not yet re-confirmed by the operator.
All-markets view: market records for United Kingdom, Canada appear in the market view.
United Kingdom view: values from the United Kingdom’s own market record are marked for the United Kingdom; anything else is brand-level information, labelled as not confirmed for the United Kingdom.
Ireland view: no market record is published for Ireland, so the values shown are brand-level reference information, not confirmed for Ireland.
Canada view: values from Canada’s own market record are marked for Canada; anything else is brand-level information, labelled as not confirmed for Canada.
New Zealand view: no market record is published for New Zealand, so the values shown are brand-level reference information, not confirmed for New Zealand.
South Africa view: no market record is published for South Africa, so the values shown are brand-level reference information, not confirmed for South Africa.
Record details
Composed 30 Oct 2026 from casino record #28 (playojo) and its offer register · last data change 28 Oct 2026. Self-exclusion durations and commercial terms are withheld by policy · empty fields print as Not recorded · Methodology.